While healthcare decision makers are eager to digitalise services, they often struggle to scale them up across large numbers of patients. A new service concept developed in Finland has a solution. The largest university hospital district from Finland, Helsinki University Hospital (HUS), was able to create and scale up digital services to over 100 patient groups within one year.
Through a service concept called Health Village, it has accelerated digitalisation and brought patient care all under one umbrella service. The service continues to grow at a pace that nobody would have anticipated.
“Health Village is not only an IT platform or a digital toolbox,” said Visa Honkanen, Director of Strategic Development, Helsinki University Hospital. “It also includes change management tools, which are essential in building hybrid paths for both face-to-face and digital services.”
Health Village is now available to international users. The concept is scalable for many countries’ and organisations’ specific needs. Data that accumulates through Health Village is a rich resource for research, development and quality improvement activities. Health Village content has been developed in cooperation with Finnish university hospitals, with Innofactor, Microsoft and Tieto serving as key technology partners.
At present, Health Village consists of 32 hubs with different health themes and 115 digital care paths. The number of monthly visitors averages 615,000, all of whom have access to advice, self-assessments, quizzes and risk tests.